Why Parloa matters
Parloa raised a $350 million Series D led by General Catalyst on January 15, 2026, at a $3 billion valuation, triple its value from eight months earlier. The company reports more than $50 million in ARR and 150% net revenue retention, with customers including Booking.com, IKEA, Allianz Partners and HealthEquity. It is using the money to open offices in San Francisco, New York and Madrid.
The number$350M Series D at a $3B valuation on January 15, 2026, tripling its valuation in eight months
On The Agentic 80
Listed under Customer and employee service agents. Agents that answer, resolve, and escalate.
Quick answers
- What does Parloa do?
- Platform for building, testing and running AI voice and chat agents in enterprise contact centers. Parloa raised a $350 million Series D led by General Catalyst on January 15, 2026, at a $3 billion valuation, triple its value from eight months earlier.
- What AI capabilities does Parloa offer?
- Parloa provides an AI Agent Management Platform for enterprise contact centers. Business users design, test, and deploy voice and chat agents that handle customer conversations, authenticate callers, and complete routine service tasks. The platform connects to contact center and CRM systems so agents can retrieve account data and hand work to human staff. Analytics report conversation outcomes and agent performance.
- Why is Parloa on The Agentic 80?
- Parloa is listed under Customer and employee service agents. Agents that answer, resolve, and escalate. $350M Series D at a $3B valuation on January 15, 2026, tripling its valuation in eight months.
- Where is Parloa based, and who owns it?
- Parloa is based in Berlin, Germany, was founded in 2018 and is private, Series D.