Why Moveworks matters
ServiceNow announced its $2.85 billion cash-and-stock purchase of Moveworks on March 10, 2025, and completed it in December 2025. Moveworks' ARR passed $100 million in late 2024, up from $55.6 million earlier that year. Its assistant now powers ServiceNow EmployeeWorks, which closed six deals above $1 million in net new ACV in its first month, and was folded into ServiceNow's Otto experience at Knowledge 2026.
The numberAcquired by ServiceNow for $2.85 billion, the largest deal in ServiceNow's history (completed December 2025)
On The Agentic 80
Listed under Customer and employee service agents. Agents that answer, resolve, and escalate.
Quick answers
- What does Moveworks do?
- AI assistant and enterprise search for employee IT and HR support, now part of ServiceNow. ServiceNow announced its $2.85 billion cash-and-stock purchase of Moveworks on March 10, 2025, and completed it in December 2025.
- What AI capabilities does Moveworks offer?
- Moveworks, now part of ServiceNow, offers an AI assistant that answers employee questions about IT, HR, and workplace services in chat. It searches company knowledge, completes routine requests such as access and password help, and hands complex cases to people. Staff get self-service support across systems without filing a ticket for common tasks.
- Why is Moveworks on The Agentic 80?
- Moveworks is listed under Customer and employee service agents. Agents that answer, resolve, and escalate. Acquired by ServiceNow for $2.85 billion, the largest deal in ServiceNow's history (completed December 2025).
- Where is Moveworks based, and who owns it?
- Moveworks is based in Mountain View, CA, was founded in 2016 and is subsidiary of ServiceNow (acquired 2025).