Why Salesforce matters
Agentforce annualized recurring revenue passed $1.5 billion in the quarter ended July 31, 2026, up more than 240% year over year, per Salesforce's August 26, 2026 results. Combined Agentforce and Data 360 ARR reached nearly $3.9 billion, and Salesforce added about 2,000 paying customers running Agentforce in production that quarter. Total revenue was $11.35 billion, up 11%, with fiscal 2027 guidance raised to $46.1 billion to $46.4 billion.
The numberAgentforce ARR passed $1.5 billion, up more than 240% year over year, in Q2 FY27 (reported Aug 26, 2026)
On The Agentic 80
Listed under Frontier labs and platforms. The model makers whose agent products set the pace for everyone else.
On The All Things AI 100
Listed under Enterprise software. The systems of record adding AI to what companies already run.
Quick answers
- What does Salesforce do?
- CRM software vendor whose Agentforce platform builds and runs AI agents for sales, service, and operations. Agentforce annualized recurring revenue passed $1.5 billion in the quarter ended July 31, 2026, up more than 240% year over year, per Salesforce's August 26, 2026 results.
- What AI capabilities does Salesforce offer?
- Salesforce offers Agentforce, a platform for building and running AI agents that handle sales, service, and operations tasks inside Customer 360. Einstein provides predictive scoring, recommendations, and generative answers in CRM workflows. Data Cloud unifies customer data for those models and agents. These tools work together within Salesforce CRM applications to automate and assist customer-facing workflows.
- Why is Salesforce on The Agentic 80?
- Salesforce is listed under Frontier labs and platforms. The model makers whose agent products set the pace for everyone else. Agentforce ARR passed $1.5 billion, up more than 240% year over year, in Q2 FY27 (reported Aug 26, 2026).
- Why is Salesforce on The All Things AI 100?
- Salesforce is listed under Enterprise software. The systems of record adding AI to what companies already run. Agentforce ARR passed $1.5 billion, up more than 240% year over year, in Q2 FY27 (reported Aug 26, 2026).
- Where is Salesforce based, and who owns it?
- Salesforce is based in San Francisco, CA, was founded in 1999 and is public (NYSE: CRM).